Getting Started

I honestly cant thank you enough! Reading the website gave us the knowledge that our late mother, who, after following an NHS blunder, suffered a severe stroke and was left with severe brain damage and unable to speak – she was actually refused CHC! This website gave us the confidence to appeal their decision and the knowledge to work through each decision tool, and give solid reasons how she met the criteria. We even questioned how many assessments one of the decision makers had done (which turned out to be just one, a few years ago!) Once they knew we “knew our stuff” , they upheld our appeal, awarded CHC to Mum and the family home that had been owned by our parents for 60 years was saved from being swallowed up in nursing home fees. We would never have done this without you. Thank you from the bottom of our hearts.

Louise C

The only information that is readily available from people who have been or going through this unfortunate turmoil.

John

Straightforward advice to help see through the complex maze of CHC. Friendly advisors and initial 1:1 support is free. This support was enough to ensure I knew what to do so we didn’t need to go to the next stage of paying.

Anne

Excellent and clear articles, thank you.

Jenny

Very informative. Investigating all aspects of care can be overwhelming and articles like this really do provide valuable clarity, enabling individuals, and anyone requiring care, to consider what situation is best for them.

Camille