NHS Continuing Healthcare and state benefits

In this article we look at the impact on state benefits when a person receives NHS Continuing Healthcare funding.
Many families report concerns about what happens to Pension Credits, Disability Living Allowance, Attendance Allowance and other benefits when a person receives Continuing Healthcare funding.
The situation can vary depending on whether a person is receiving care at home or is in a care home. It can also depend on what rate of any given benefit a person is receiving.
The benefit system can be complicated, and so we’re interested in your own experience of NHS Continuing Healthcare and state benefits. We know that the advice people receive from various quarters does not always seem to be consistent, and so your own experience will help paint a clearer picture for other families.
We’re particularly interested in:
Attendance Allowance (AA)
Disability Living Allowance (DLA)
Personal Independence Payment (PIP)
Carer’s Allowance (CA)
…but if you’ve experienced changes in additional benefits too (when receiving Continuing Healthcare), please include those as well.
So please share your experience by adding a comment below:
- If you (or your relative) receive NHS Continuing Healthcare, which of your other benefits have stopped?
- Which benefits have you kept?
- Does this relate to receiving care in a care home – or receiving care at home?
(Important: Please share your experience here only if you’re receiving state benefits AND NHS Continuing Healthcare. There’s no need to share the full history of your Continuing Healthcare situation – it’s your experience with benefits specifically that will most help other families.)
Thank you for your help.
My relative was awarded Continuing Healthcare (CHC), but it wasn’t actually paid to the Care home for many months after award. I didn’t stop the AA (at higher rate) the relative received until I was certain the money was being paid and payments were up to date. I’m wondering whether AA should be repaid if we are successful in any retrospective award?
My Mother’s Attendance Allowance was stopped 28 days after going into a Care Home and that was before she received CHC. State Pension and Pension Credit are still being paid, i.e. before and after CHC was awarded. I don’t ever recall the Dept of Health asking the question “who is paying the care home fees?” I don’think it is relevant whether they receive CHC or not. Pension Credit is calculated on the savings amount at that particular time. If your relative’s savings are reducing on a constant monthly basis the Dept of Health should recalculate the amount paid as pension credit regularly. If the savings are increasing then I would only notify them each April.
Chris, I was specifically told that if relative was self funding in a care home AA could continue. They wanted repayment of AA for time in hospital and rehabilitation as that was NHS funded. On that logic, I can see why they want AA to stop when CHC is paid, but not when self funding – but I may well be wrong!
The whole thing has been a nightmare from start to finish. A real battle to get Continuing Health Care funding with every effort made to exclude and changes made to agreed scoring after various meetings. We had to appeal the decision and it went straight through when we got an independent assessment undertaken. Now we have just been re assessed and are awaiting for the results. It is clear every effort is being made to exclude my parent from qualifying – the reality being that he is significantly deteriorated since first qualifying. We fully expect to have to get another independent report by the same specialist which will show he is worse ( by what miracle would a 94 year old who suffered a catastrophic stroke improve?). No other funding is received apart from Pension. I’m not aware of being able to qualify for anything else, we have had no meaningful support from any advisory service, the social worker we first had was beyond useless and seemed to know less than we did.
Totally confusing. My mother was receiving pension credit and AA. I informed the departments that she was going into care. Not CHC as it was and is still in process (despite the fact that she died August 2015). They re-addressed the amount paid. Then 2 weeks following her death & completion of Probate I (as executor)received a letter stating that the tax office had provide copies of Probate and they were legally entitled to review all payments made since 2005 made, even if I had received in writing previously that no payments were owed. Needless to say after numerous trips to the bank and loads of enquiries, 75 sheets of paper & 3 letters from me they concluded that I had to pay £6,500 as they had made mistakes. Being totally confused by their brief explanation and stressed by the whole situation I paid up. It so galls me as I have always informed the benefits team(s) what was happening during my mothers sickness.
Jenny
You are correct AA is paid if they are self funding care home fees, but my Mother was not self funding when she first entered a care home.
Hi my mum is in a residential home and receiving Continuing Healthcare (CHC).. Her DLA has all been stopped. Thanks Julie
My dad is receiving CHC at home and is still having AA at higher rate which from my understanding is correct.
Thanks I’m sure it’s because mum is in a residential home. Has anyone else come across this please?
My father is self funding in a care home in Scotland. He had his Attendance Allowance stopped and does not qualify for CHC as Scotland has changed this. He has had to sell his house. I think it is grossly unfair.
Hi, Relatives AA stopped when went in to nursing home. A person from DWP saw us and said if money they had did not reach £10,00 they would still get some pension credit, which they do. They did not own house etc. before going in to home. In reply to K though another family member in nursing home but not getting CHC had to pay back pension credit because they realised they had paid them too much going back 2 or 3 years, even though they knew their situation, and even saw person in the home.
Pension income should continue regardless of CHC, because CHC has nothing to do with a person’s income, savings or assets. Page 31 of this AgeUK Factsheet may help regarding Pension Credits and other benefits: http://www.ageuk.org.uk/Documents/EN-GB/Factsheets/FS20_NHS_continuing_healthcare_and_NHS-funded_nursing_care_fcs.pdf?dtrk=true
Thanks for all your comments so far.
My profoundly disabled 27-year-old son lives in a residential care home currently funded partly by Social Services and towards which he pays £400 per month from his disability benefits. Before applying for NHS Continuing Healthcare funding (for which he may be eligible on the grounds of his challenging behaviour) I wanted to find out what impact this would have on his benefits. He currently receives DLA Mobility Component, and when he comes home to stay with the family he also gets DLA Care Component (Higher Rate). It has today been confirmed to me that if he is awarded NHS Continuing Healthcare funding, he will continue to get DLA Mobility Component because he lives in a care home where there are no qualified nurses or medically trained staff and he receives no nursing/medical care. Apparently if he lived in a nursing home or a care home where he received any medical treatment from qualified staff, he would not get DLA Mobility Component. He will also still be able to claim DLA Care Component for the periods he spends at home being looked after by the family. Our situation is unusual as most people who qualify for CHC are elderly and probably need medical/nursing care, but I hope this information might be useful to families with younger disabled members.
Thank you I will call DWP again regarding this .
Julie
Thank you so much for the wealth of information in Angela’s book. We have just embarked on our journey in applying for Continuing Healthcare (CHC) for my Mum and as we progress we are finding your advice invaluable.
My Mum has been in a nursing home for 12 months. She is 72 and diagnosed with Alzheimer’s 4 years ago and of late Parkinsonism. She has deteriorated so much that now she is mainly in bed., totally immobile, unable to feed herself and has cognitive deterioration. She does not recognise us and her only form of communication is to mumble incoherently.
Mum has been assessed by the CHC team and. Even denied funding. The assessment meeting in May was attended by a member of the CHC team, a social worker and for the purpose of assessing her skin only the presence of a nurse from the nursing home. We have appealed and are waiting for a date for another assessment. Mums health has deteriorated since May.
Admidst all this process we have lost our dad who was at home with dementia. He fell and broke his hip and never recovered from the operation.
This has put mum in a better financial position however (due to now being a sole home owner) we have not as yet volunteered this information until we have a decision regarding CHC. Mum is partially funded at present.
Have you any advice for our next stage. Many thanks.
My 94 year old mother suffers from dementia and has been in hospital for 8 weeks during which time her condition has deteriorated dramatically and can no longer return home. She has just been refused CHC funding but I will be appealing although she was offered a contribution of £156 per week. During the assessment, I asked if her Attendance allowance would be affected by this contribution and no-one was able to tell me! I later found out that she would be losing her attendance allowance which would now be at the higher level of £82.30 so the net contribution is actually £73.70 – given that she was already entitled to £55.10 what was actually being offered was a net figure of £18.60! I wish I had known this during the assessment.
In regard to this and Gill is right about DLA my daughter is in a nursing home. Though she qualifies for DLA both mobility and care and told it was indefinite they can’t pay her any of it as she is in a nursing home.
HI Gill. Do you happen to know if the same applies if the young person living in a residential care home if partly funded by the Local authority and Continuing Healthcare ??
My sister is in hospital following broken hip, she has advanced dementia. The social worker is saying in my sister’s best interests she should go into a nursing home and she is applying for CHC, meanwhile we are to check out nursing homes. A lot of homes are mentioning top up fees, could anyone advise me who pays these fees, as if it is for my brother-in-law to pay he would be financially strapped. Also does my sisters pension, as and private pension get taken from her, or are these monies added together and paid to the nursing home?? Any advise appreciated
My husband has been in a Neuro Rehab centre for 2 years, funded by NHS Continuing Heathcare as he has a tracheostomy. Although his DLA was indefinite both the care & mobility (high level) were stopped, despite me twice challenging this. I just wanted to check if this is actually correct as some residents there do still get the mobility component whilst funded by NHS Continuing Healthcare. I’m looking at getting him home soon and wondered if this situation would change?
My son is eighteen and in transition. What a nightmare. Will my son lose his PIP if he’s successful getting CHC enough though he lives at home?
My friends daughter, 20, Continuing Healthcare (CHC) funded, lives at home with family and claims DLA high rate care & high rate mobility. Which is unaffected. Mums Cares Allowance also unaffected. If your son is claiming ESA placed in the Support Group-Contribution-based, this is also be unaffected.
Our son, 28, is now CHC funded lives in Residential care. (Different Rules for different setting.) Its a hell of a lot more complicated and confusing trying to get answers. That’s still on going. I will post here when I get definitive answers.
Hope this is of help. Good look. 🙂
Hi,can anyone answer this question?? I’ll try an explain it as best as i can. Young man 28,lives in a Residential care. Placement was previously funded by the local authority (LA). Out of his ESA he paid an assessed charge calculated by the LA directly to the Residential Care home which left him with a Personal Expense Allowance of £24.90 per week spends. He is now Fully Funded by ContinuingHealthcare (CHC), not LA. Should he still be paying a charge to the care home or not out of his ESA? Are the rules age related & dependent on which Benefits you are on? As it seems elderly people 65+ when Fully CHC funded do not pay a charge to care homes. Soo confusing :/
Hi,
My mum receives Continuing Healthcare in a care home and has done for the last two years, I have notified the benefits office that she should no longer receive disability living allowance ( I have notified them on the phone 4 times and in writing). They have paid it to her this year not monthly as the letter I received stated but at the end of the year they pay the whole lot in one go. I have left it in the bank account untouched because I don’t believe mum should receive this any longer. Any advice would be appreciated?! Thanks
My son is joint funded by both healthcare and Social Services (SS). He has been receiving ESA which is taken from him to pay towards his fees (£400). Today I received notification that he will receive EESA an addition amount and put in a support group and not expected to work. Will he be allowed to keep any if this additional money or will it all go on care home fees leaving a very young man on just 24.99 to live on? This amount is ridiculous. What is the point of the DWP giving him extra if it all goes back to SS. I also didn’t realise that I could claim DLA for him when he is home week. Would our council not then take more money from this payment too? Thanks
Hi K
It is my belief that you did not have to pay back the money requested because the mistake was made by them after you had given them all the “Material Facts.” As I understand it, if they have all the evidence available, and they make a mistake, they can ask for the money to be repaid, but NOT demand it. You are out of the timescale for an ordinary Appeal, but you may be able to ask for a hearing based on “Exceptional Grounds.” This allows you to Appeal up to 13 months after their decision. Please do not underestimate the power of giving all the Material Facts. That can win a case in your favour if you can prove the concept. I hope this helps K. You can download one of their Appeal forms from the web. Please post back about how you are progressing. Regards:-Hughie.
If my husband receives NHS Continuing Healthcare for nursing home, does his state pension still go into our joint account?
Thank goodness for an informative forum such as this! It is a real help to us who have sick, vulnerable relatives, and we too in the process of being left vulnerable by not knowing which way to turn. My sister is about to be assessed tomorrow as to whether she will receive NHS Continuing Healthcare or Social Services funding. I really didn’t understand their clinical ‘jargon’ at all and felt quite ‘in the dark’ about it all, and left with so many questions that nobody seemed to answer. A BIG thank you to you all! kind regards, Jean
Mum has vascular dementia and has been living in Nursing Home for almost a year while we await Elderly Mentally Infirm (EMI) Nursing Home bed.
Mum is, presently, fully funded by NHS Continuing Health Care (CHC) but I recently noticed that Attendance Allowance (AA) payments stopped in November 2017 without notification.
I called Department for Work and Pensions (DWP) and was informed that Mums AA has been suspended awaiting clarification of admissions date. However, when I contacted Nursing Home they stated that DWP had not made contact.
At the moment I’m unsure if AA has been cancelled, as I was told by DWP that it is “with decision maker”.
What are criteria for AA ?
Is it like CHC and nobody has a definition ?
My father recently had to move from his Flat to a general nursing home he had frequent falls at home he also required his meds nutrition and fluids recorded stringently.He still likes to go out in his mobility car but no more as his motability has been stopped which isn’t good and which will affect his mental well being greatly 🙁
My son, 31, qualifies for CHC funding from Croydon NHS. He has had to live out of the borough since the age of eight due to lack of service provision within LBC. 10 months ago he had to move from a care home in Surrey to a supported living house in the same county. We had a letter from Croydon saying that because he had chosen to live outside the borough, his CHC cost would be transferred to Surrey.
This was something Surrey were never going to agree to and from a statutory position, in the “Who Pays?” guidelines, it seems pretty clear that it should still be Croydon.
When he arrived at the supported living place, he was made to complete a housing benefit claim, but this fell £40 per week short of the cost of the accommodation, and he now owes them over £1500, and is also having to pay for his own food, which he wasn’t before.
Croydon refuse to enter into any dialogue over this, and have ignored a complaint we made using the proper procedure.
It seems to me that they have transferred the majority of the accommodation cost to Surrey, and the balance to him, which seems to fall well outside what should have happened. Has anybody else been in this position? Looking at all the rules, Croydon are responsible for meeting 100% of his accommodation costs, period, on top of his staffing costs. I’m wondering if he should have made a claim for different benefits when he transferred addresses?
Any views or advice on this would be much appreciated. BTW, instead of the “seamless” transfer of the essential medical services he needs, they were all cancelled and 10 months later we are still trying to re-establish them. Surrey say it’s not their problem, Croydon say nothing.
Hi, I am currently fully funded chc. I received DLA before this. Middle rate care and high rate mobility. I still receive this but should I now be applying for the higher rate? Will I automatically get it or do I have to jump through hoops for it?
People 100% funded by CHC appear to have no right to a social worker. Am I correct?
With no social worker they are incredibly vulnerable especially if the CHC funding authority takes no interest in their care.
Something truly terribly has occurred to my son because of this. I have an opportunity to to bring it to the House of Commons office in Westminster and start a petition to have the law changed so that he and others are entitled to one.
Are their readers of this column who would support this idea?
On page 37, this says ‘If you live at home your benefits should not change’
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/746065/Easy_Read_Guide_-_2018_National_Framework_for_NHS_Continuing_Healthcare.pdf
Mum has been self funding her care home for nearly 2 years she has vascular dementia, she has been turned down 3 times for CHC . She had a severe stroke in February and was sent back to the care home on fast track palliative care with CHC. I informed DWP and they stopped her AA and mobility payments straight away. Now after 12 weeks the CHC assessed her again and withdrew her funding so she is back to paying £1450per week. She is hoisted, has no mobility, double incontinent, is on puréed food and thickend drink , she cannot speak and doesn’t recognise any of us now and just lays there chewing madly at her blanket , she is on calming meds when required. None of this was acceptable to the assessor as needing CHC even though it was awarded by the hospital . She is a very sick 86 year old lady who has so far paid nearly £90,000 towards her nursing home , my father died when he was 64 and bought their small 2 bed council house they were never well off and paid their dues all their lives , dad didn’t even draw much state pension as he died so young they had no savings as he didn’t earn much money . I cannot understand how anyone qualifies for CHC as she needs a nursing care. She has multiple strokes and TIA’s but assessors said it was not documented and would not take the families word for it and that the care given can be managed , the mantra of a managed need is still a need fell on deaf ears .
I have been told I can reinstate her AA but as she was in receipt of the mobility component before , she may not get it back this time.
My wife has advanced MS and gets full NHS funding at home with a live in carer. I have recently been made redundant from my part time job, I have applied for Carers Allowance, I still play a full role in the care if my wife. Managing the care, shopping, trips out etc.
Will this have an affect on my wife’s eligibility to CHC?
Thanks
Hello my mum is currently funded by CHC and lives in a care home. Her needs are to complex for me has a young mum to have her home. Although I would of loved for her to live with me. She currently gets universal credit but was declined PIP because of the funding. Is this correct? It would be great to get the mobility component for her has she is a full time wheel chair user, so would mean we could possibly get a vehicle to help get her out and about more to family houses. Any feed back would be help full thanks
My elderly mother has just been granted a CHC package in her own home. However, my son lives with my mother and does everything for her ie, washing, cooking, cleaning, sees to her finances, her bills and is constantly there if she needs anything. He is presently her full time carer and is in receipt of Carer’s Allowance. Will CHC mean he will lose his Carer’s Allowance ?
My son, who has autism, learning difficulties and epilepsy lives in a residential care home and his place there is fully funded by NHS continuing healthcare. Prior to moving into the home he received PIP at the enhanced daily living and standard mobility rates. The DWP has withdrawn both components of his PIP benefit. I expected the daily living component to be withdrawn but thought that he would continue to receive the mobility component of PIP as he lives in a residential care home, not a nursing home.
The DWP say that the mobility element of the PIP benefit has been withdrawn because they are treating the care he is receiving in the home as equivalent in status to care in a hospital. The manager of the care home and a manager at the Clinical Commissioning Group through which his continuing healthcare funding is provided have both filled in questionnaires sent to them by the DWP in which they have confirmed that the home does not provide nursing care, does not employ any NHS staff, and that my son does not receive NHS treatment in the home. Despite this evidence to the contrary the DWP stick to the view that being in the home is equivalent to being in a hospital and on these grounds have withdrawn the mobility component of the PIP benefit. Is this not contrary to the rules applying to PIP in residential care homes?
Hi , my mother is in an care home (not a nursing home). She is 100% funded by Continuing Healthcare (CHC). She gets some £177 weekly for Pension Credit . Is this correct or are the DWP overpaying her? I am confused and a bit worried if she is overpaid it will need to be repaid. .
Many thanks.
S